I returned my item but I haven’t received my refund yet? Follow Jodi Hanken May 16, 2019 19:03 Updated Please allow 2-3 weeks for the arrival of your return and the processing of your exchange or refund once mailed. For further information about your return, please contact Customer Service. Related articles Contact Information How do I return my order? What are your policies on returns, exchanges, and cancellations? I have a custom made tee shirt - can I return it? How to read apparel size charts Comments 0 comments Article is closed for comments.